Welcome to 96mas — the online gaming platform trusted by hundreds of thousands of players across Malaysia. These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User" or "Member") and 96mas ("Platform", "We", "Company"). By registering, accessing, or using any part of the 96mas platform — including the website, mobile app, or related services — you are deemed to have read, understood, and agreed to be bound by all terms stated herein.
If you do not agree with any part of these terms, please stop using the 96mas platform immediately. We encourage all users to read this document thoroughly and to contact our support team if there is any confusion or queries.
1. Acceptance of Terms of Use
By clicking "Register", "Login", or any action button on the 96mas platform, you confirm that:
- You are at least 18 years on the date of registration.
- You are using this platform in a personal capacity and not on behalf of any third party without written authorisation.
- The information you provide during registration is accurate, current, and complete.
- You are not located in any region or jurisdiction that prohibits online gaming activities.
- You are solely responsible for all actions carried out through your account on 96mas.
2. Eligibility & Account Registration
Each user is only permitted to register one (1) account at 96mas. Ownership of multiple accounts by the same individual is prohibited and may result in the closure of all associated accounts along with a freeze of any existing balances.
- Identity verification (KYC) is required before your first withdrawal is processed. This includes submission of a valid identification document such as a Malaysian identity card (MyKad) or passport.
- 96mas reserves the right to request additional supporting documents at any time for compliance and verification purposes.
- Accounts may not be transferred, sold, or shared with any other individual for any reason.
- The account holder's name must match the name on the payment method used for deposits and withdrawals.
96mas employs a multi-layer verification system to ensure the security of every account. Users are encouraged to enable two-factor authentication (2FA) via their account settings.
3. Deposits & Fund Withdrawals
96mas supports a wide range of popular payment methods in Malaysia to ensure convenient transactions for all members:
- Local Bank Transfer: Maybank, CIMB, Public Bank, RHB, Hong Leong, AmBank, and other major Malaysian banks.
- E-Wallet: Touch 'n Go eWallet, GrabPay, and Boost are available for fast deposits and withdrawals.
- Cryptocurrency: USDT, Bitcoin, and other major cryptocurrencies are accepted for users who prefer added privacy.
Withdrawals are processed within 5 minutes for most payment methods once KYC verification is complete. Minimum and maximum withdrawal limits are displayed in the user's account settings. 96mas does not charge any hidden fees for standard withdrawals.
4. Bonuses, Promotions & Special Offers
96mas offers a wide range of attractive bonuses and promotions for new and existing members. All bonuses are subject to the following conditions:
- Every bonus carries a wagering requirement that must be fulfilled before a withdrawal is permitted. This requirement is clearly stated in the terms of each offer.
- The welcome bonus is only available to new members making their first deposit. Only one welcome bonus is permitted per user, per household, or per IP address.
- 96mas reserves the right to void any bonus obtained through fraudulent means, including system abuse or the creation of multiple accounts.
- The validity period of each bonus is stated in the relevant promotion terms. Expired bonuses will not be re-credited.
- All decisions regarding bonus eligibility and calculations are final and binding.
5. Game Rules & Fair Play
All games at 96mas — including slots, bingo, sports betting, and live casino games — are operated using independently audited Random Number Generator (RNG) systems. The following are strictly prohibited on the 96mas platform:
- Use of automated software, bots, scripts, or third-party tools that provide an unfair advantage in games.
- Collusion between players to manipulate game outcomes.
- Exploiting technical bugs or system vulnerabilities for personal gain.
- Any form of fraud, deception, or misrepresentation directed at 96mas.
- Attempts to process payments through unauthorised or fraudulent methods.
Any breach of gaming rules may result in immediate account suspension, balance freeze, and reporting to the relevant authorities without prior notice.
6. Account Security & Responsibility
You are solely responsible for keeping your 96mas account login details confidential, including your username and password. 96mas recommends the following steps to keep your account secure:
- Use a strong, unique password that is not used for any other account.
- Enable two-factor authentication (2FA) for an additional layer of security.
- Do not share your login details with anyone, including family members.
- Log out of your account after every session, especially when using a shared device.
- Contact 96mas support immediately if you suspect unauthorised access to your account.
96mas shall not be held liable for any losses resulting from a user's own negligence in maintaining the security of their account.
7. Privacy & Data Protection Policy
96mas takes the protection of all members' personal data seriously. All information you provide is secured with 256-bit SSL encryption and will not be shared with any third party without your consent, except as required by law.
- Your personal data is used solely for account management, identity verification, payment processing, and service improvement purposes.
- 96mas complies with Malaysia's Personal Data Protection Act 2010 (PDPA) in all data handling matters.
- You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.
- Cookies are used on our platform solely to enhance user experience and for internal analytics purposes.
8. Account Suspension & Closure
96mas reserves the right to suspend or terminate any user's account for the following reasons, without prior notice:
- Violation of any terms and conditions stated in this document.
- Detection of fraudulent activity, money laundering, or suspicious transactions.
- Failure to complete the KYC verification process within the stipulated timeframe.
- Abuse of the platform's bonus or promotion system.
- Instructions from regulatory authorities or law enforcement agencies.
Users who wish to voluntarily close their account may do so through account settings or by contacting the 96mas support team. Valid balances will be returned upon completion of the verification process, subject to applicable withdrawal limits and conditions.
9. Limitation of Liability & Disclaimer
The 96mas platform is provided "as is" and "as available". While we continuously strive to ensure smooth platform operation, 96mas does not guarantee that:
- The platform will always be free from technical disruptions, errors, or downtime.
- All information displayed on the platform is free from errors at all times.
96mas shall not be liable for any direct, indirect, incidental, or consequential losses arising from the use of or inability to use the platform, including but not limited to loss of profits, data, or business opportunities. The maximum liability of 96mas to any user is limited to the net deposit amount made by that user within the thirty (30) days preceding the claim.
10. Amendments to Terms & Conditions
96mas reserves the right to modify, update, or replace any part of these Terms and Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the platform.
- Users will be notified of material amendments via a notice on the platform or to their registered email.
- Continued use of the platform after amendments are posted constitutes acceptance of the updated terms.
- It is the user's responsibility to review this Terms and Conditions page periodically.
Why 96mas Is Safe & Trusted
Behind these terms and conditions lies 96mas's genuine commitment to protecting every one of our members.
Full Data Encryption
All transactions and personal data at 96mas are protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks to safeguard your information.
Certified Fair Play
Every game at 96mas uses an RNG independently audited by international certification bodies. You can play with confidence knowing that every outcome is genuine and unmanipulated.
Transparent Terms, No Tricks
96mas does not hide terms that are unfavourable to users in fine print. All bonus terms, withdrawal limits, and account policies are stated clearly and in plain language.
Secure KYC Verification
96mas's KYC process uses the latest document verification technology to ensure the security of all members and compliance with relevant financial regulations.
24/7 Customer Support
The 96mas support team is available to help you understand any terms or resolve any disputes at any time. Reach us via live chat, email, or your preferred messaging channel.
Responsible Gaming Tools
96mas provides deposit limits, play-time limits, and self-exclusion options in line with our commitment to responsible gaming. Player well-being is our top priority.
Understood Our Terms? Start Your Gaming Experience!
Create your 96mas account today and enjoy a transparent, secure, and fun online gaming platform with Malaysia's largest player community.